Windows 10....grrrr!

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jgl1954
Posts: 35
Joined: Tue 16 Feb, 2016 6:06 pm

Windows 10....grrrr!

Postby jgl1954 » Wed 02 Jan, 2019 6:26 pm

Are there any techies on here? My computer was running very slowly so I reset Windows using my System Mechanic programme. When it starts up now all I have is a blank screen except for the recycle bin. I've tried to restart in safe mode but I can't see where to do that. I've been into command prompt and Windows is still there,I just can't start it! Any help gratefully received.
jma
Posts: 195
Joined: Fri 05 Aug, 2016 3:38 pm

Re: Windows 10....grrrr!

Postby jma » Wed 02 Jan, 2019 10:00 pm

I can't help with System Mechanic which I think is proprietary software.

I've used the reset facility within Windows 10. From the start button go to Settings, then Update & security. Select the Recovery option.

If you have problems getting to the Start menu, then pressing the Windows key if you have one or Ctrl+Esc should do it. If that doesn't work, I'm out of my very shallow depth.
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buffaloskinner
Posts: 1282
Joined: Sun 01 Apr, 2007 6:02 pm
Location: Nova Scotia

Re: Windows 10....grrrr!

Postby buffaloskinner » Wed 02 Jan, 2019 10:35 pm

Ideally you should only use the recovery tool on your PC or Laptop to do a recovery.

1. Did you make a boot disc when you bought your computer? If so then you can start it with that.
2. I don't know what the third party software "System Mechanic" actually does, it sounds like it hasn't done what was expected.

However if you PM me with your email address (don't post it on here) then I have some info which may be of use to you
Is this the end of the story ...
or the beginning of a legend?
jgl1954
Posts: 35
Joined: Tue 16 Feb, 2016 6:06 pm

Re: Windows 10....grrrr!

Postby jgl1954 » Thu 10 Jan, 2019 5:15 pm

Got an expert in. Faulty hard drive apparently.


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